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Appliance-Makers Tell E-Commerce Firms to Stop Making Them ‘Pick Sides’

By Zhao Runhua  / Jun 28, 2019 07:31 PM / Business & Tech

Photo: VCG

Photo: VCG

China’s top industry organization for household appliance manufacturers has called on e-commerce platforms to stop forcing appliance brands to “pick sides,” after a recent dispute between microwave-maker Galanz and Alibaba’s Tmall.

Some e-commerce platforms are “using advantageous market positions” to force home appliance companies to sell their products on only one platform, the China Household Electrical Appliances Association said in a statement Friday. Some e-commerce companies also set “unreasonable requirements,” the association said.

Galanz recently accused Alibaba for blocking traffic to its products in retaliation for Galanz’s partnership with Alibaba-rival Pinduoduo, during the annual “618” shopping festival earlier this month. Galanz’s director of domestic sales told Caixin that a Tmall manager had asked Galanz to pick either Alibaba or Pinduoduo. Tmall denied that it had issued such an ultimatum.

Galanz’s case highlights e-commerce companies’ growing power over suppliers, as online storefronts on platforms like Tmall become increasingly important sources of revenue.

The appliance association, which mentioned Galanz’s grievances, said its members were willing to cooperate with e-commerce platforms but wouldn’t give in to “monopolistic behaviors” that jeopardize fair competition and innovation. The association said it hoped regulators would crack down on e-commerce platforms that restrict merchants from participating in legal third sales on other platforms. 

Contact reporter Zhao Runhua (runhuazhao@caixin.com)

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