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Didi-Controlled Ride-Hailing App 99 Partners With WhatsApp to Offer Service in Brazil

Ding Yi / Oct 07, 2020 05:19 PM / World

Brazil-based ride-hailing app 99, a unit of China’s Didi Chuxing, has partnered with WhatsApp to enable users to directly order rides on the Facebook-owned social media app, Didi said in an emailed statement on Wednesday.

The partnership with WhatsApp could give an edge to 99 in its competition with American rival Uber in Brazil, where WhatsApp covers more than half the country’s population with its 120 million monthly active users.

99, which currently has 20 million registered customers in Brazil, will pilot the service on Oct. 15 in four cities in the state of Sao Paulo, according to the statement.

The service is expected to expand to the rest of Brazil by the end of 2020, Reuters reported citing 99’s operations director. “It is a big step forward in extending our presence, especially in the outskirts of cities, where the use of the 99 app grew by 54% during the pandemic,” said Livia Pozzi, 99’s operations director.

The announcement comes eight months after 99 announced the billionth trip via its platform.

In 2018, Didi bought a controlling stake in 99 in a deal that marked the Chinese ride-hailing giant’s first foray into Brazil. Didi also operates in other countries in Latin America including Mexico, Chile and Colombia.

This story has been corrected to clarify the source for when the service is expected to expand to the rest of Brazil. It was 99’s operations director, as cited by Reuters.

Contact reporter Ding Yi (yiding@caixin.com)

Related: Didi-Owned Brazilian Ride-Hailing App Completes 1 Billion Trips


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