Opinion: How to Better Regulate Automated Decision-Making
Artificial intelligence (AI) decision-making is everywhere. This set of technologies is often acclaimed for its ability to reduce friction and simplify manual and time-consuming processes. Whether in the criminal justice system or in the welfare state, algorithms are seen as essential to achieving increased efficiency and productivity.
There is no doubt that this is at least partly true. For example, in principle the automation of medical diagnoses could make complex services like cancer screening and MRI scans function as simple walk-in services. This would make it possible for dangerous diseases to be diagnosed in greater volumes and at much earlier stages. Meanwhile, in finance and lending, big data and machine learning (ML) appear to have provided a new solution to the problem of information asymmetries between small firms and credit intermediaries, a problem that is often linked to the lack of financing for good investment opportunities and the development of promising entrepreneurs’ projects. ML now allows large companies to use credit-scoring techniques to provide (or deny) lending for clients who are operating on their business platforms.
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