[Weekly Preview] Safety Incidents Ignite Boeing Crisis—Can China's Homegrown Passenger Jets Seize the Opportunity? (AI Translation)
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文|财新周刊 邹晓桐
By Caixin Weekly's Zou Xiaotong
多起事故、不配合调查、伪造记录、面临刑事起诉……全球飞机制造寡头波音公司(NYSE:BA,下称“波音”)在2024年似乎陷入了一个“魔咒”,面临空前的信任危机。
2024年5月14日,美国司法部(下称DOJ)称,波音违反了三年前签署的涉及两起空难的延期起诉协议(下称DPA),考虑对其重启刑事起诉。
On May 14, 2024, the U.S. Department of Justice (DOJ) announced that Boeing had violated a deferred prosecution agreement (DPA) signed three years ago related to two fatal air crashes, and is considering resuming criminal prosecution against the company.
众所周知,波音737 MAX机型在2018年、2019年连发两起空难,共造成346人遇难,震惊世界。后续的事故调查报告披露,两起空难均与飞机自动防失速软件(MCAS)设计失误有关,但波音早期发现后刻意隐瞒,酿成悲剧。调查组认定,事故是“波音技术错误、管理缺乏透明度以及美国联邦航空管理局(下称FAA)监管严重不足共同引起的”。2021年,DOJ指控两名波音员工密谋欺骗FAA官员,在安全认证时未全面披露该机型MCAS相关信息。DOJ后来和波音达成DPA,波音同意支付超过25亿美元罚款和赔偿,并承诺配合政府实施合规和改进计划,整顿安全文化。
It is well known that the Boeing 737 MAX suffered two fatal crashes in 2018 and 2019, resulting in the tragic loss of 346 lives and shocking the world. Subsequent accident investigation reports revealed that both disasters were linked to design flaws in the aircraft’s Maneuvering Characteristics Augmentation System (MCAS), an automated anti-stall software. Investigations further showed that Boeing became aware of these issues early on but deliberately concealed them, leading to catastrophe. The investigating team concluded that the crashes were “the joint result of technical errors by Boeing, a lack of management transparency, and serious deficiencies in supervision by the Federal Aviation Administration (FAA).” In 2021, the U.S. Department of Justice (DOJ) charged two Boeing employees with conspiring to mislead FAA officials by failing to fully disclose information regarding the 737 MAX’s MCAS during the safety certification process. The DOJ later reached a Deferred Prosecution Agreement (DPA) with Boeing, under which the company agreed to pay more than $2.5 billion in fines and compensation, and pledged to cooperate with the government in implementing compliance and improvement plans to overhaul its safety culture.

- DIGEST HUB
- Boeing faces a severe trust crisis in 2024 due to multiple incidents, non-cooperation with investigations, and falsified records.
- The U.S. Department of Justice (DOJ) is considering criminal prosecution against Boeing for violating a deferred prosecution agreement (DPA) related to two earlier 737 MAX crashes.
- Production and delivery issues have led to financial difficulties, decreased market share compared to Airbus, and customer dissatisfaction.
Boeing, one of the world’s foremost aircraft manufacturers, faced an unprecedented credibility crisis in 2024, marked by multiple accidents, lack of cooperation in investigations, record falsification, and the threat of renewed criminal prosecution by the U.S. Department of Justice (DOJ) for allegedly violating a Deferred Prosecution Agreement (DPA) reached after two fatal 737 MAX crashes in 2018 and 2019 that killed 346 people. Investigations found the two crashes were caused by a design flaw in the MCAS anti-stall software, which Boeing was aware of but intentionally withheld from regulators. The DPA in 2021 required Boeing to pay more than $2.5 billion in penalties and cooperate in compliance reforms, yet further safety lapses occurred, including the January 2024 incident where an Alaska Airlines 737-9 MAX’s “door plug” blew out mid-flight. Fortunately, the plane landed with only minor injuries, but the incident intensified scrutiny, prompting calls to terminate the DPA and resume judicial proceedings against Boeing[para. 1-4].
Further compounding Boeing’s woes, in May 2024, the FAA launched new investigations into the 787 Dreamliner over alleged skipped inspections and falsified records, and issued directives concerning fire risks in 777 fuel tanks. Boeing's stock fell nearly 30% in 2024, its market capitalization and bond rating suffered, and customer confidence plummeted. Where once Boeing led the industry, its Q1 2024 financials showed revenues of $16.5 billion (down 8% year-on-year) and aircraft deliveries of 83 (down 36.1%), drastically lagging behind Airbus, which posted a 9% revenue increase to €12.8 billion and delivered 142 jets[para. 5-7]. Factors like pandemic-induced workforce attrition and supply chain disruption added to Boeing’s internal weaknesses, especially its eroded safety culture—a gap confirmed by regulatory and expert reviews[para. 8-9].
Boeing responded with a series of moves: boosting its Quality Management System, expanding quality inspector ranks by 20%, and partnering more closely with supplier Spirit AeroSystems to reduce defect rates. Despite these efforts, Boeing faces near-constant negative feedback, lawsuits from shareholders and passengers, and management upheavals, with CEO Dave Calhoun announcing his resignation by the end of 2024 amid calls for a return to an “engineering culture” focused on safety[para. 10-13].
Airlines globally, including Emirates and Ryanair, have complained about Boeing’s persistent production delays and quality lapses. European and Asian airlines have increased orders with Airbus, and in China—where Boeing’s position is threatened by both geopolitics and the emerging Chinese aircraft manufacturer COMAC—the last major jet order was in 2017, as state carriers shifted their purchases to Airbus[para. 14-17]. U.S. carriers relying heavily on Boeing, like Southwest, are constrained by high switching costs, but the pressure is growing as customers seek alternative suppliers[para. 18-19].
Boeing and Airbus together face a massive backlog, exceeding 14,000 commercial aircraft as of early 2024—years of demand that neither can fulfill quickly due to persistent supply chain bottlenecks. The result: rising aircraft leasing costs and delayed fleet renewals for airlines worldwide[para. 20-23].
A key challenger is China’s COMAC and its domestically produced C919 jet. C919's market share is forecasted to reach 20% in China within a decade, offering an alternative as both Airbus and Boeing struggle with deliveries. However, COMAC’s global competitiveness is limited by technical dependencies on Western suppliers and the lack of international certification for the C919. Meanwhile, Chinese airlines are increasingly placing orders for C919s, but annual output remains in single digits, with ambitions to reach 150 units per year by 2028[para. 24-27].
Boeing’s future hinges on deep safety reforms, effective crisis management, and regaining stakeholder trust in a market rapidly evolving due to both competition and persistent supply chain challenges[para. 28-29].
- Boeing Company
波音公司 - Boeing is facing significant challenges including multiple accidents, falsified records, and potential criminal prosecution. The company's safety culture is under scrutiny, with reports of employees fearing retaliation for reporting issues. This has led to a decline in stock value, strained finances, and a loss of major clients to its primary competitor, Airbus.
- Spirit Aero Systems
势必锐航空系统公司 - Spirit Aero Systems is a fuselage provider that collaborates closely with Boeing. The company has faced scrutiny due to alleged quality control issues. This includes reports of non-compliance with manufacturing standards and suspicions of forged records. Spirit Aero Systems is also experiencing financial difficulties, leading Boeing to consider acquiring it to stabilize the supply chain.
- Airbus SE
空中客车公司 - Airbus SE (also known as Airbus) is the sole major competitor of Boeing in the global aircraft manufacturing industry. It had a revenue of 64 billion euros (approximately 69.296 billion USD) in 2018, delivering 800 aircraft. In Q1 2024, Airbus's revenue increased by 9% year-on-year to 12.8 billion euros (around 13.9 billion USD), delivering 142 aircraft.
- Alaska Airlines
阿拉斯加航空公司 - Mentioned as a significant customer of Boeing, Alaska Airlines operated the Flight 1282 aircraft involved in the January 2024 door plug accident, leading to a temporary grounding of its 737-9 MAX fleet. The airline canceled approximately 3,000 flights due to the incident.
- Emirates Airline
阿联酋航空公司 - Emirates Airline's chairman and CEO expressed dissatisfaction with Boeing's delayed deliveries, particularly for their 777X aircraft, which may be postponed from late 2025 to 2026. This highlights the airline's frustration with Boeing's production issues.
- Ryanair
瑞安航空公司 - Ryanair, a major European customer of Boeing, has publicly criticized Boeing's production quality issues and delayed deliveries. This includes CEO Michael O'Leary expressing disappointment and welcoming changes in Boeing's leadership. Ryanair has adjusted its passenger volume forecasts and canceled some summer flights due to fewer-than-expected 737 MAX deliveries.
- Lufthansa
汉莎航空公司 - In May 2024, Lufthansa's CEO, Carsten Spohr, expressed frustration with Boeing's delivery delays, stating they were "very annoying and cost us a lot of money." However, he conveyed confidence that Boeing would manage its issues, emphasizing the industry's need for two strong suppliers.
- United Airlines
美国联合航空公司 - United Airlines (美联航) has 79 Boeing 737-9 MAX aircraft. The grounding of these planes following a door plug incident in January 2024 resulted in a $200 million loss for the airline in Q1 2024. In response, United began discussions with Airbus to potentially acquire A321 NEO aircraft to offset delayed Boeing 737-10 MAX deliveries.
- Japan Airlines
日本航空公司 - Japan Airlines (JAL) recently ordered 11 Airbus A321neos, marking its first purchase of Airbus narrow-body planes. While this suggests a shift, JAL also ordered 10 Boeing 787 Dreamliners, indicating continued reliance on Boeing for some needs.
- Korean Air
大韩航空公司 - In March, Korean Air, a major Asian client of Boeing, ordered 33 Airbus A350 aircraft for $13.7 billion. This indicates a shift in aircraft procurement towards Airbus, possibly influenced by Boeing's continuous quality control issues and delivery delays.
- Saudia Arabian Airlines Group
沙特航空集团 - In May, Saudia Arabian Airlines Group placed its largest-ever aircraft order with Airbus, totaling $19 billion for 93 A321 NEO and 12 A320 NEO planes. This indicates a shift away from Boeing, as the airline had ordered 39 Boeing 787 Dreamliners in 2023. Currently, Saudia Arabian Airlines operates 93 Airbus and 51 Boeing aircraft.
- Xiamen Airlines
厦门航空公司 - Xiamen Airlines, a major Chinese airline, ended its nearly 40-year exclusive reliance on Boeing aircraft by ordering 40 A320 NEO planes from Airbus. This decision, valued at 33.8 billion yuan, signals a shift in the airline's acquisition strategy.
- Wildcat Air
山猫航空公司 - Wildcat Air, a Canadian airline, canceled an order with Boeing in April 2024. This cancellation negatively impacted Boeing's net orders for April, contributing to a reported negative growth.
- Safran Group
法国赛峰集团 - Safran Group is a French company that manufactures aircraft engines. It is a supplier for the Comac C919, a Chinese-made large passenger aircraft. Safran Group plans to expand its industrial layout, supply chain, and service network in China to support the C919's production ramp-up.
- Jinpeng Airlines
金鹏航空公司 - Jinpeng Airlines, a private Chinese airline, plans to transition its all-Boeing fleet to solely use China's domestically produced C919 aircraft within the next three to four years. They expect to receive their first C919 in December 2024 and will ensure stable operations through shared materials and储备 with COMAC. This move makes Jinpeng Airlines the first private airline to operate the C919.
- Wisk Aero
WiskAero公司 - Wisk Aero is involved in the flying car business, having been acquired by Boeing over a year ago. It develops electric vertical takeoff and landing (eVTOL) aircraft. Boeing's plan is to enter the Asian flying car market by 2030, leveraging Wisk Aero's technology in the low-altitude sector.
- 2018:
- First fatal Boeing 737 MAX crash occurs, later linked to MCAS system flaw.
- 2019:
- Second fatal Boeing 737 MAX crash occurs, also linked to MCAS system flaw; total 346 deaths.
- 2021:
- U.S. Department of Justice charges two Boeing employees and reaches Deferred Prosecution Agreement (DPA) with Boeing regarding 737 MAX crashes.
- October 2020:
- Deliveries of Boeing 787 Dreamliner are intermittently suspended due to defect inspections.
- September 1, 2023:
- Fuselage from Spirit AeroSystems arrives at Boeing; issues with rivets discovered.
- September 21, 2023:
- Rivet replacement process completed on aforementioned fuselage; bolts securing door plug are not reinstalled.
- January 5, 2024:
- Alaska Airlines Flight 1282 suffers door plug blowout incident shortly after takeoff.
- January 9, 2024:
- Boeing CEO David Calhoun publicly acknowledges Boeing’s responsibility for the Alaska Airlines door plug incident and promises transparency.
- January 24, 2024:
- FAA orders production cap across Boeing’s 737 MAX line and requires a comprehensive action plan within 90 days.
- January 30, 2024:
- Shareholders file lawsuit against Boeing in Virginia federal court, accusing company of 'putting profits over safety.'
- February 6, 2024:
- NTSB preliminary investigation report finds four door plug bolts missing on Alaska Airlines aircraft; Boeing issues statement about new inspections.
- February 23, 2024:
- Three Alaska Airlines passengers announce $1 billion claim against Alaska Airlines and Boeing.
- March 4, 2024:
- FAA states audit uncovered multiple suspected failures to comply with manufacturing quality control by Boeing and Spirit AeroSystems.
- March 6, 2024:
- NTSB Chair Jennifer Homendy testifies that Boeing fails to promptly provide employee list and documentation required for investigation.
- March 9, 2024:
- Boeing whistleblower John Barnett dies; he previously reported in 2019 about substandard parts installed at Boeing North Charleston.
- March 12, 2024:
- The New York Times reports FAA audit results of Boeing and Spirit AeroSystems, revealing substantial non-compliance.
- March 25, 2024:
- Boeing CEO David Calhoun announces he will step down as CEO by the end of 2024; Stephanie Pope takes over commercial airplanes division; Steve Mollenkopf replaces Larry Kellner as chairman.
- April 2024:
- Boeing’s deliveries fall to two-year low with only 24 aircraft delivered.
- By April 23, 2024:
- FAA requires Boeing to submit action plan to address quality control issues.
- April 23, 2024:
- Deadline set by FAA for Boeing to submit comprehensive action plan regarding 737 MAX quality control.
- April 24, 2024:
- Moody’s downgrades Boeing’s credit rating to Baa3 with a negative outlook.
- April 30, 2024:
- Joshua Dean, former quality inspector at Spirit AeroSystems and whistleblower, passes away.
- As of end of April 2024:
- Boeing’s net orders for the year total 127; Airbus’s total 222.
- May 6, 2024:
- AVIC Planning and Design Institute announces winning bid to build second-phase C919 factory in Shanghai.
- May 14, 2024:
- DOJ announces Boeing violated DPA signed three years prior and considers reopening criminal proceedings.
- May 16, 2024:
- Spirit AeroSystems discloses layoff of more than 450 employees.
- May 20, 2024:
- Saudi Arabian Airlines places record $19 billion order for Airbus aircraft.
- May 27, 2024:
- China Eastern Airlines announces operational figures for five C919 aircraft.
- May 28, 2024:
- COMAC delivers sixth C919 to China Eastern Airlines on anniversary of model's commercial debut.
- May 29, 2024:
- CAAC Deputy Administrator states goal for C919 airworthiness approval in Europe/US cooperation at China-Europe Aviation Safety Annual Conference.
- May 30, 2024:
- FAA announces receipt of Boeing’s plan for 737 MAX but does not allow increased production.
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