Ms Low began her career in the private sector with experience in financial institutions and a start-up venture. Thereafter, she joined the Singapore Economic Development Board and in her decade of service, played a key role in strengthening Singapore’s entrepreneurial landscape and professional services sector. In 2011, she became Chief Executive Officer of Business China, an organisation nurturing Chinese biculturalism, bilingualism and collaboration with China. With her strong bicultural and bilingual background, she spearheaded unique programmes to immerse business leaders in China and deepen young Singaporeans’ knowledge of modern China.
Drawing on her strong ties with the local business community, Ms Low is presently Advisor for the Singapore Business Federation’s (SBF) SME Committee (SMEC) and Singapore Chinese Chamber of Commerce and Industry’s (SCCCI) Trade Association Committee (TACOM). She also serves on the multi-agency national SG Clean taskforce to uphold high standards of public and personal hygiene beyond Covid-19. In addition, Ms Low is Chairperson of the Mayors’ Committee and Mayor of South West District.
With a heart for the underprivileged, Ms Low continues to serve as a board member of the Chinese Development Assistance Council (CDAC) where she steers its Student and Parent Education Committee to expand the organisation’s reach and support to low-income students and families. Under her leadership, CDAC and its partners have established more than 20 Big Heart Student Care centres island-wide to provide afterschool care to students of all races. Ms Low also contributes in the area of education as a member of the PAP Community Foundation (PCF) Executive Committee.
In her past role as MOE’s Senior Parliamentary Secretary, Ms Low led the ministry’s efforts to strengthen students’ foundation in their learning of the Chinese language. In her capacity as Chairman of the Committee to Promote Chinese Language Learning (CPCLL), Vice-Chairperson of the Lee Kuan Yew Fund for Bilingualism, and Advisor to the Singapore Centre for Chinese Language (SCCL), Ms Low expanded the breadth and depth of public outreach programmes that attracted increased participation from pre-schoolers, youths and parents. Ms Low also spearheaded the drive to improve communications and public awareness of SkillsFuture, the national lifelong learning movement. These efforts were synergistic with her responsibility as Senior Parliamentary Secretary of MTI where she aligned the government’s SkillsFuture thrust with several Industry Transformation Maps (ITM) to help businesses meet the challenges of a changing economy. At MOM, Ms Low advanced the interests and skills of workers, focusing on older Singaporeans, women and young graduates.
As a mother of two school-going children, Ms Low spends the free time she has mostly with her family.
刘女士也是西南区市长，同时兼任负责协调社区发展理事会整体工作的市长委员会主席，致力于促进社区凝聚力、带动全国各个社区的发展。她也是华社自助理事会（华助会）董事，负责领导学生教育与发展委员会，确保低收入家庭学生获得品格培育与课业提升方面的辅助。在她的领导下，华助会联合其他三个自助团体成立了近30家童心学生托管中心，确保各族群的学生都能够有优良的课后学习环境。在学前教育领域，刘女士自2011年开始担任人民行动党社区基金执委会委员，协助行动党社区基金旗下的幼儿园抚育小幼苗。刘女士心系本地商会及商团，目前担任新加坡工商联合总会的中小企业委员会以及新加坡中华总商会工商业委员会的顾问。她同时也是跨部门“亲商条例检讨委员会”的成员，致力于营造一个更有利于企业发展以及更亲商的环境，协助本地企业维持长期竞争力。
刘女士于1974年出生，南洋理工大学商业学士二级一等荣誉学位毕业。她最初在私人领域，包括金融业以及新创企业任职，而后加入经济发展局。在经发局的10年里，她致力于完善新加坡的创业环境、加强专业服务部门的实力，协助推动新加坡的全球化发展。
当选议员后，刘女士受邀加入新加坡通商中国（Business China, Singapore）担任总裁（2011年至2013年）。通商中国旨在培育熟悉中国市场的双语双文化新加坡人才。刘女士以她扎实的双语双文化基础，曾领导全国推广华文学习委员会，同时也曾是李光耀双语基金董事会副主席、以及新加坡华文教研中心顾问，致力推动新加坡双语教育的承前启后、继往开来。
在人力部任职时，刘女士特别关注职场的包容性，包括妇女、青年以及年长员工的就业情况，并积极推动灵活工作安排。她在贸工部、教育部以及人力部的职务，加上社区发展理事会这一平台，让刘女士能更有效整合资源推广“技能创前程”终身学习计划，鼓励更多国人提升技能，为未来经济以及数码转型做好更充分的准备。
刘女士已婚并育有二子，闲暇时乐与家人共享天伦。