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Commentary: Navigating the Risks in China’s Consumer Credit Market

Published: Nov. 26, 2025  5:19 p.m.  GMT+8
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Among users who take out new loans to repay old ones, those with a monthly income exceeding 10,000 yuan account for 38.7%, significantly higher than the 32.0% share of this income group among all users. Photo: VCG
Among users who take out new loans to repay old ones, those with a monthly income exceeding 10,000 yuan account for 38.7%, significantly higher than the 32.0% share of this income group among all users. Photo: VCG

Over the past decade, China’s consumer credit system expanded rapidly, driven by technology, new channels and regulation. The growth in scale was significant, interest rates fell, and the asset side appeared robust. However, a closer look at the underlying structure reveals two accelerating changes: a slowdown in new credit and a concentration of risk.

This shift is not abrupt; it has gradually emerged with macroeconomic adjustments, weakening household income growth and rising employment pressure. The retail credit system of today is different from that of three to five years ago. It has taken on a greater role in maintaining customers’ cash flow rather than simply being a tool for consumption expansion. This structural change has made consumer credit more sensitive in the current economic cycle.

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This is an AI-generated English rendering of original reporting or commentary published by Caixin Media. In the event of any discrepancies, the Chinese version shall prevail.
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  • China’s consumer credit system faces slowing growth, rising risk concentration, and increasing non-performing loans, with the system shifting from expansion to a risk-concentration phase.
  • Key recommendations include careful interest rate policy, risk-sensitive regulation, orderly deleveraging, improved macro risk identification, and protection for vulnerable borrowers against predatory practices.
  • Regulators must balance stability and reform, using phased, layered approaches to avoid triggering systemic shocks while enabling sector resilience.
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Over the past decade, China’s consumer credit system has experienced rapid expansion, driven by technological innovation, new distribution channels, and evolving regulation. While this growth has resulted in significant increases in lending scale and a decrease in interest rates, two accelerating structural changes have emerged: a pronounced slowdown in new credit issuance and a rising concentration of risk within specific segments. These trends have been gradual, emerging alongside broader macroeconomic adjustments, particularly weakening household income growth and increased employment pressures. The nature of retail credit has shifted, with borrowing serving less to boost consumption and more to maintain household cash flow, rendering the sector more sensitive to fluctuations in the economic cycle [para. 1][para. 2].

Given these structural shifts, regulatory decisions—regarding their direction, pace, and intensity—carry greater weight than before. The high penetration and scale of consumer credit mean that risks now have the potential for systemic impact and can no longer be understood solely through a localized lens [para. 3]. Since the COVID-19 pandemic, the function of consumer credit in household finances has changed, with a growing proportion of borrowing supporting short-term liquidity for more financially vulnerable and flexibly employed households whose incomes are less stable. This heightened reliance on credit for cash flow increases risk as repayment becomes closely tied to the availability of incremental new credit; if new lending shrinks, risk can surge rapidly. While a minority borrow irresponsibly, most borrowers attempt to avoid damaging their credit histories [para. 4][para. 5].

International experiences, such as the UK’s Universal Credit and Japan’s debt management after its 1990s crisis, show that credit serving vulnerable groups often requires a social finance framework with layered regulation. Otherwise, simple commercial lending logics can lead to the underpricing of risky loans or create risk concentrations [para. 6]. In today’s China, macroeconomic pressures—especially related to incomes and employment—are narrowing the space for households to repay debt. This means defaults may not stem solely from over-borrowing, but from a tightening in household cash flows [para. 7].

A typical credit risk crisis unfolds in three stages: initially, lending expands even as repayment ability weakens; next, non-performing loans (NPLs) rise as institutions recognize poor pricing and bad debts accumulate; finally, lending contracts, credit supply shrinks, and widespread defaults may occur. China appears to be transitioning from the second to the third stage—NPLs are rising, lending is tightening in some institutions, and many risks are masked by intermediaries and banks under regulatory pressure [para. 8][para. 9][para. 10][para. 11].

The article recommends several regulatory and industry strategies to manage this evolving landscape:

1. Interest rate policies should be more nuanced, reflecting cost structures and risk stratification across customer segments, with gradual implementation to avoid supply shocks [para. 13][para. 14][para. 15][para. 16].

2. The social role of credit—especially for vulnerable groups—should be considered, drawing lessons from international practices emphasizing buffer mechanisms and relief over punishment [para. 17][para. 18][para. 19][para. 20].

3. Managing co-debt exposure requires staged governance: first identifying multi-lender borrowers, then gradually reducing exposure through restructuring and coordinated creditor action rather than blunt cutoffs, to mitigate systemic risk [para. 21][para. 22][para. 23].

4. Risk controls should incorporate macroeconomic indicators—such as employment and income trends—into credit and capital regulation to ensure the system’s responsiveness to cyclical downturns [para. 24][para. 25][para. 26].

5. To deleverage, regulators must promote orderly, phased asset reductions alongside transition arrangements for affected borrowers and establish risk buffer tools to prevent short-term systemic shocks [para. 27][para. 28][para. 29].

6. Predatory practices should be tightly regulated, with transparency reforms and stronger protections for vulnerable borrowers to curb harmful lending behavior that exacerbates systemic risk [para. 30][para. 31][para. 32][para. 33][para. 34][para. 35].

The article concludes that, although China’s consumer credit sector faces rising risks, systemic stability can be maintained through moderate, layered, and well-paced regulatory measures, securing the resilience of the retail credit system even amid complex economic conditions [para. 36].

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What Happened When
1990s:
Japan experienced a household financial crisis, leading to strict limits on household financial debt and the inclusion of vulnerable group credit in a relief-oriented financial framework.
2020–2022:
The COVID-19 pandemic occurred; during this period, the function of consumer credit in China began shifting from consumption expansion to household cash-flow maintenance.
2025:
Regulatory focus intensifies: policy adjustments, risk management, and institutional strategies emphasize a shift from credit expansion to risk concentration, the need for interest rate stratification, targeted co-debt management, and macro-prudential oversight in response to accumulated risks in the consumer credit system.
By 2025:
China’s consumer credit system became more sensitive to economic cycles, characterized by slowing credit growth, increased risk concentration, and a prominent role in supporting household cash flow amid weaker household incomes and higher employment pressure.
As of 2025:
The non-performing loan (NPL) rate for consumer loans at some Chinese institutions showed a clear upward trend. Banks started to contract locally by adjusting customer segments, raising interest rates, and accelerating disposal of non-performing retail assets.
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