China Telecom Confirms Severed Cables Caused Alipay Disruption
(Beijing) – China Telecom has told Alibaba Group Holding Ltd. that the accidental cutting of cables by construction workers at a site in Hangzhou was the reason the Alipay online payment service suffered a recent 150-minute glitch.
Alipay stopped working for about 2½ hours on the afternoon of May 27. At the time, it blamed shutdown on construction workers cutting a telecom company's cables in the eastern city's Xiaoshan District.
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