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Alipay’s Owner Apologizes for Automatic Credit System Enrollment

Ant Financial Services Group said an Alipay feature that automatically enrolled users into its credit-rating system was well-intentioned but “carried out extremely stupidly.” Photo: IC
Ant Financial Services Group said an Alipay feature that automatically enrolled users into its credit-rating system was well-intentioned but “carried out extremely stupidly.” Photo: IC

Ant Financial Services Group, which operates Alipay, China’s top third-party payment service provider, apologized Wednesday for automatically enrolling users into its credit-rating system in the wave of a backlash from the public as well as the central bank.

Earlier this week, Alipay added a new feature to its year-end electronic billing service that allows Zhima Credit to access the user to access shopping and payment history on the app unless they opt out.

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