Jan 24, 2022 08:30 PM

Kuaishou Users Sell Far More in 2021 Than in Previous Two Years

What’s new: Kuaishou Technology Co. Ltd. reported 650 billion yuan ($102 billion) in gross merchandise value (GMV) from e-commerce transactions on its TikTok-like app, sources said, as the company grapples with widening losses.

The 2021 figure reached Kuaishou’s previously stated target, and marked a dramatic increase from 2020 when its e-commerce GMV came in at 381 billion yuan, and from 2019, when the figure was 59.6 billion yuan, multiple sources familiar with the matter told Caixin. The company expects the figure to hit the 900 billion yuan mark this year.

Despite strong growth in e-commerce GMV, a metric used to measure the total value of goods sold over a certain period of time through a platform, it remains to be seen how the rising figure will help the money-losing Kuaishou with its bottom line.

Kuaishou declined to comment on the issue when contacted by Caixin.

The company reported it earned 5 billion yuan in revenue off e-commerce transactions in the first three quarters of 2021, when its e-commerce GMV was 440 billion yuan, according to its earnings report.

The background: The GMV figure disclosure comes at a time when Kuaishou is exploring all avenues in a quest to return to profit. In the first three quarters of 2021, its adjusted net loss swelled by just over 100% year-on-year to 14.5 billion yuan even as revenue grew 39.3% year-on-year to 56.7 billion yuan, according to its earnings report. 

This strikes a sharp contrast to the years from 2017 to 2019, when the company logged adjusted net profits of 774 million yuan, 205 million yuan and 1 billion yuan, respectively. 

In an effort to stem losses, Kuaishou initiated massive layoffs at the beginning of the year, which for some departments involved nearly a third of staff, affecting teams running the eponymous app’s operations, commercialization, e-commerce, internationalization and gaming.

Contact reporter Ding Yi ( and editor Heather Mowbray (

Download our app to receive breaking news alerts and read the news on the go.

Get our weekly free Must-Read newsletter.

Share this article
Open WeChat and scan the QR code
Get our CX Daily, weekly Must-Read and China Green Bulletin newsletters delivered free to your inbox, bringing you China's top headlines.

We ‘ve added you to our subscriber list.

Manage subscription