Caixin
Dec 15, 2022 07:07 PM
BUSINESS

JD.com’s Logistics Arm Struggles to Deliver Beijing Parcel Backlog Amid Covid Surge

On Dec. 12, a JD Logistics Express delivery center in Beijing. Photo: VCG
On Dec. 12, a JD Logistics Express delivery center in Beijing. Photo: VCG

China’s major logistics companies are taking a series of increasingly desperate measures to tackle a growing backlog of undelivered orders in Beijing, including adding manpower and offering financial incentives to couriers as more people in the capital turn to online shopping amid a worsening Covid-19 outbreak.

JD Logistics Inc., the courier arm of e-commerce giant JD.com Inc., has enlisted over 1,000 additional couriers from 16 provincial-level regions including Shanghai, Guangdong and Sichuan to help with parcel deliveries in Beijing, with hundreds more expected to be sent to the city later this week, Caixin has learned. The company has also extended delivery hours at night.

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