Chinese City Orders Better Rights for Delivery Drivers

China’s e-commerce hub Hangzhou is requiring platform companies and online food service providers to offer or help obtain social insurance for delivery riders, after a series of cases of injury and death on the job exposed riders’ lack of basic benefits and the insufficient legal safeguards in the industry.

New rules ensure the more than 330,000 workers who deliver online orders in the capital of East China’s Zhejiang province enjoy the rights they are entitled to, including those covering wages and safety.