Caixin Weekly: How is Generative AI Transforming Banking?
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文｜财新周刊 刘冉
By Liu Ran, Caixin Weekly
“未来五到十年，生成式人工智能或成为银行范式变革的颠覆性因素。”波士顿咨询公司（BCG）董事总经理、全球资深合伙人何大勇如是展望。
"Generative artificial intelligence could become a disruptive factor in the paradigm shift of banking in the next five to ten years," predicts He Dayong, Managing Director and Senior Partner at Boston Consulting Group (BCG).
2022年底横空出世的聊天机器人ChatGPT 3.5，以流畅、智能甚至不失有趣的聊天体验，瞬间风靡全球；其基于大语言模型生成内容的能力，被认为将给诸多行业带来颠覆性变革，也给近几年正在推进数字化、智能化转型的银行业带来更多想象空间，在提升效率、降低成本、改善运营等方面被寄予厚望。
ChatGPT 3.5, a chatbot that emerged at the end of 2022, has taken the world by storm with its smooth, intelligent and even entertaining chatting experience. Its ability to generate content based on large language models is believed to bring disruptive changes to many industries. It also provides more imagination space for the banking industry, which has been promoting digital and intelligent transformation in recent years. It is expected to improve efficiency, reduce costs and enhance operations.
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