Jul 20, 2024 07:01 PM
THE WALL STREET JOURNAL
The Software Patch That Shook the World
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Passengers wait in long queues at check-in counters due to the global communications outage caused by CrowdStrike at Orlando International Airport on July 19 in Orlando, Florida. Photo: VCG
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By Asa Fitch, Sam Schechner and Sarah E. Needleman
(The Wall Street Journal) — Hemant Rathod, an Indian executive, was sipping tea in a conference room Friday morning in Delhi, about to send a long email to his team, when his computer went haywire.
The HP laptop suddenly said it needed to restart. Then the screen turned blue. He tried in vain to reboot. Within 10 minutes, the screens of three other colleagues in the room turned blue too.
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