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Exclusive: NetEase’s Youdao CEO Explains How AI Agents Could Build a Future of Virtual Teachers

Published: Aug. 26, 2025  3:03 a.m.  GMT+8
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Zhou Feng, chief executive officer of NetEase Inc.’s online education arm Youdao.
Zhou Feng, chief executive officer of NetEase Inc.’s online education arm Youdao.

Artificial intelligence (AI) in education is moving beyond chatbots and content generation, with Chinese online learning firm NetEase Youdao betting on “agents” — autonomous AI systems capable of handling complex tasks — as the next breakthrough.

“AI increasingly looks like an operating system,” Zhou Feng, chief executive officer of NetEase Inc.’s online education arm Youdao, in an exclusive interview with Caixin. “On top of it, you need agents to build complex business logic. What we are doing now is building agents for learning and education.”

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  • NetEase Youdao is advancing AI in education with autonomous agents, launching tools like the Space X AI answer pen that generates step-by-step explainer videos for students.
  • Youdao’s K-12 math problem-solving accuracy has reached 96%, with students using AI pens over 10 times daily, especially for science queries.
  • Youdao prioritizes smaller, in-house AI models for faster, cost-effective, and customizable solutions, aiming to reach higher AI capability levels within two years.
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The application of artificial intelligence (AI) in education is evolving rapidly, moving beyond simple chatbots and automated content creation towards more advanced “agents” — autonomous systems capable of handling complex educational tasks. NetEase Youdao, a major Chinese online learning company, is at the forefront of this trend, focusing on the development of AI agents to revolutionize learning experiences[para. 1]. According to Zhou Feng, CEO of Youdao, AI is increasingly becoming like an operating system, with agents required to build sophisticated educational applications on top of it[para. 2].

Since early 2025, the education sector has seen an influx of interactive “AI teachers” embedded into courses and tools. These AI agents can break down complex problems, interact more intelligently with students, and demonstrate clear commercial value. As Zhou pointed out, 2025 has emerged as a pivotal year for real-world AI applications, particularly in business and government, with mid-sized models and vertical applications offering significant growth potential, though the rise of agents has been faster than anticipated[para. 3][para. 4].

Three major themes have emerged in the industry for the year: the deployment of AI applications, advancements in model capabilities, and the progression of AI agents. Investment in chatbots, though once dominant, has waned, giving way to a surge in programming products, partially inspired by the monetization of similar technologies by firms like Anthropic[para. 5].

On August 20, Youdao launched the “Space X” AI answer pen, a new device capable of generating blackboard-style explainer videos in response to student queries. This process involves multiple steps — from problem comprehension to scriptwriting and audiovisual production — and requires significant computational resources due to the complexity of code generation[para. 6]. Despite high token consumption, the outcome is more engaging explanations tailored to students and appreciated by parents[para. 7].

Zhou likens AI advancement in education to the five levels of autonomous driving: Level 1 signifies basic Q&A, Level 3 involves active learning support (where the answer pen currently sits), and Level 5 embodies research and innovation. While most educational AI tools are currently between Levels 3 and 4, the next breakthrough is seen as the emergence of the “virtual teacher” with persistent memory and strategic teaching ability[para. 8][para. 9][para. 10].

A true virtual teacher would integrate multimodal abilities, long-term memory, interactive capabilities, data management, pedagogy, and hardware to ensure students not only receive content but actually learn and progress[para. 11][para. 12]. Despite the value of extensive data and educational content, the critical challenge remains in applying these tools to real-world learning problems, rather than focusing solely on model size or raw computing power[para. 13].

Currently, only AI chatbots and programming tools have scaled globally, with OpenAI’s ChatGPT expected to generate more than $10 billion and Anthropic’s coding innovations also earning billions. While education applications are not yet at this scale, Zhou is optimistic that they will get there as viable scenarios emerge[para. 14][para. 15].

Youdao’s AI offerings span both software and hardware, including virtual language teachers, math problem solvers, plagiarism detectors, and AI answer pens like Space One and Space X. While these solutions are currently at Level 3, Zhou expects Level 4 capabilities within a couple of years, corresponding with a projected mobile internet-style growth cycle for generative AI[para. 16][para. 17].

Chinese K-12 education remains largely paper-based, necessitating seamless integration of AI tools with traditional study habits. Zhou emphasizes that AI interventions should support, not replace, student effort, positioning answer tools as aids when learners are genuinely stuck, especially in subjects like math where recent AI advances have brought performance close to the human level[para. 18][para. 19][para. 20].

Achieving high accuracy (96% for K-12 problem-solving) required years of work, particularly in math and physics. Continued improvements involve better image recognition and formula parsing. Unlike competitors, Youdao develops proprietary models, focusing on speed and usability — their smaller models are faster and more cost-effective than large, cloud-based ones, making them suitable for consumer hardware[para. 21][para. 22][para. 23].

Declining inference costs and rapid hardware advancements have made devices like the Space X pen more practical, affordable, and widely adopted, especially among high school students, who use them frequently for science and math queries. Zhou frames AI answer pens as productivity tools, highlighting their ability to dramatically reduce problem-solving time, thereby delivering tangible efficiency gains in education[para. 24][para. 25][para. 26][para. 27].

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Who’s Who
NetEase Inc.
NetEase Inc. is a Chinese online learning firm. Its online education arm, Youdao, is focusing on "agents" – autonomous AI systems capable of handling complex tasks – as the next breakthrough in AI in education. NetEase's CEO, Zhou Feng, believes agents can build complex business logic within an AI operating system. Youdao has developed products like the "Space X" AI answer pen, which generates explainer videos for student questions.
Youdao
Youdao is NetEase Inc.'s online education arm, betting on autonomous AI systems as the next breakthrough in education. They aim to build "agents" for learning, developing tools like the "Space X" AI answer pen that generates explainer videos for students. Youdao focuses on integrating AI seamlessly into offline study, particularly for K-12 education in China, and develops its own AI models for accuracy and efficiency.
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What Happened When
2024:
Most AI investment went into chatbots. Youdao’s advertising division captured substantial budgets from chatbot apps.
Start of 2025:
Zhou Feng predicted that 2025 would be the first true year of AI applications, especially in business and government sectors.
Earlier in 2025:
Youdao launched Ziyue-o1, a reasoning model that outputs step-by-step explanations.
Early 2025:
Companies started embedding interactive 'AI teachers' into courses and tools.
June 2025:
Youdao open-sourced a lightweight math model runnable on a consumer GPU.
August 20, 2025:
Youdao released its new 'Space X' AI answer pen.
2025-08-25:
Zhou gave an example concerning virtual teachers and memory on this date.
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