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Marriott Draws Fire Over Geography Slip-Up

Marriott International Inc. has posted an apology for identifying Hong Kong, Macau, Taiwan and Tibet as
Marriott International Inc. has posted an apology for identifying Hong Kong, Macau, Taiwan and Tibet as "countries" in a customer survey, saying that it "respects China's sovereignty and territorial integrity." Photo: IC

Global hotel giant Marriott International Inc. has apologized after online anger erupted over its description of Hong Kong, Macau, Taiwan, and Tibet as “countries” in a recent customer survey.

The controversy began on Tuesday when a user on Weibo, China’s equivalent of Twitter, posted screenshots from a survey to members of Marriott’s customer-loyalty program. The shots showed that Hong Kong, Macau, Taiwan and Tibet were offered as possible answers to the question, “Which country are you currently living in?”

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