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By Charlotte Yang / Jan 24, 2019 04:29 PM / Business & Tech

Photo: VCG

Photo: VCG

Another feud is brewing between China’s most popular short-video platform and tech giant WeChat.

On Wednesday, TikTok (known as Douyin in China), said that many new users were unable to log in to its platform via WeChat.

TikTok said an inspection found no tech failures on its end, and assumes the problem is stemming from WeChat.

“Since there was no advanced notification from WeChat, it is not clear whether this is a technical failure by WeChat’s login service or a result of other human factors,” TikTok said in its notice.

WeChat has previously restricted access to competitors’ app and articles — including TikTok — but says it does so because of violation of its usage policies.

Last year, WeChat owner Tencent restricted access to TikTok articles published on Tencent platforms. The two sides are also suing each other for unfair competition in cases that are under review by a district court in Beijing.

To circumvent the current blockage, TikTok advised users to log in using alternate methods, such as with cellphone numbers.

WeChat told Caixin it would officially comment on the matter later Thursday.

Related: WeChat Feels the Heat as Three Competitors Schedule Same-Day Launch

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