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Layoffs? Now JD.com Says It Will Expand Its Workforce

By Tanner Brown / Feb 26, 2019 11:45 AM / Business & Tech

Photo: VCG

Photo: VCG

JD.com may be laying off executives, but it appears to be hiring workers lower down the ladder.

On Monday, the e-commerce giant said it expects to recruit 15,000 more staff in 2019 — equivalent to roughly 8.82% of its total current workforce, Beijing News reported.

Delivery arm JD Logistics is grabbing the biggest slice of the pie, aiming to create 10,000 new positions, the majority of which are reportedly lower-level workers and managers.

JD.com’s retail affiliates also expect to recruit an undisclosed number of staff mainly for "customer experience improvement," according to Beijing News.

JD.com didn't immediately respond to requests for comment.

Just days ago, JD.com announced it would dismiss or demote 10% of executives at the vice-president level and above.

Industry watchers suspect the motives behind the moves include cost-cutting spurred by unnecessary high-level positions, and ensuring a sufficient supply of skilled workers amid China’s e-commerce boom and labor shortage. JD.com is also actively pursuing unmanned drone and truck-delivery projects, though the company remains heavily dependent on human labor.

Related: Chart of the Day: China’s Shrinking Workforce

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