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Jul 16, 2024 09:45 AM
CX DAILY

CX Daily: China’s Once-Booming Online Healthcare Sector Sees Its Vital Signs Sink

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China’s online medical service sector has ballooned into a nearly 380-billion-yuan ($52.2 billion) market
China’s online medical service sector has ballooned into a nearly 380-billion-yuan ($52.2 billion) market

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Cover Story: China’s once-booming online healthcare sector sees its vital signs sink

After almost a decade marked by booms and busts, China’s internet medical service providers now face a soul-searching moment that will determine their future fortunes.

Driven by technological advancements and growing healthcare demand, China’s online medical service sector has ballooned into a nearly 380-billion-yuan ($52.2 billion) market. A wide range of providers now serve over 360 million people with web-based health consulting, disease management, pharmacy services and other offerings.

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