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Cover Story: How to Provide Relief as Personal Debt Piles up in China

Published: Feb. 17, 2025  8:00 a.m.  GMT+8
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Wu Qing found himself in an overwhelming predicament as his loan repayments piled up.

The owner of a small garment factory in Shandong province, he had borrowed 300,000 yuan ($41,000) in personal business loans in late 2019 to expand production as his business took off. When the pandemic struck, however, his operations faltered. To keep the factory running, Wu took out an additional 500,000 yuan through consumer loans, credit card advances and online lending, hoping to weather the storm.

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  • Small business owners in China, like Wu Qing and Fu Peng, are facing severe financial difficulties due to accumulated debts amid a sluggish economic recovery post-pandemic.
  • The rise of illegal debt intermediaries exploiting struggling debtors is prompting regulatory warnings and highlighting the lack of a personal bankruptcy system in China.
  • Personal loan non-performing loan rates are increasing, with banks selling these loans at discounts rather than offering principal reductions, reflecting the need for improved debt resolution strategies and policy support.
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Explore the story in 3 minutes

Wu Qing, a small garment factory owner in Shandong province, faced a financial crisis as his business deteriorated post-pandemic. He incurred 300,000 yuan in loans for business expansion in 2019, then borrowed another 500,000 yuan through consumer loans and credit cards to sustain his business amidst economic woes. By mid-2023, Wu was struggling with loan repayments amid China's sluggish economic recovery, mirroring the struggles of many others who are burdened by debt. Similarly, Fu Peng, a restaurant owner in Hefei, is overwhelmed with 4 million yuan in loans and struggles to keep up with his nearly 60,000-yuan monthly repayments despite earning between 15,000 and 25,000 yuan monthly [para. 1][para. 2][para. 3][para. 4].

The financial struggles faced by entrepreneurs like Wu and Fu reflect a broader issue in China as individuals suffer from declining incomes and mounting debt levels. This economic downturn has particularly hit those who borrowed heavily during better times when the national economy was booming and easy credit was abundant. Many individuals, caught off guard by unexpected financial strains, now face significant personal debt crises [para. 5][para. 6]. Wu's experience with pervasive debt relief advertisements and debt intermediaries reveals the rise of these services despite the regulatory challenges they bring. These intermediaries offer to renegotiate debts or consolidate high-interest loans yet often operate in gray areas or outright illegal practices, leading regulators to issue warnings[para. 7][para. 8].

Debt restructuring, a well-established practice in developed economies, is gradually gaining traction in China, albeit primarily for corporate clients. Some banks have started exploring risk mitigation measures like extending loan periods or refinancing personal mortgage and business loans. The challenge lies in adapting these strategies for personal borrowers and recognizing “honest but unfortunate” debtors to offer them a chance for financial recovery. The absence of a personal bankruptcy law complicates concerted efforts to address personal debt issues [para. 9][para. 10].

Chinese banks are experiencing rising non-performing loan (NPL) rates, reflected in increasing personal loan defaults. By mid-2024, institutions such as China Construction Bank reported an NPL rise from 0.66% to 0.84%, with notable increases in personal business loans and credit card loans. This trend is echoed across other major banks, highlighting the financial strain on small and micro businesses, many of which are locally owned. The ripple effects of these challenges could have grave economic consequences [para. 11][para. 12][para. 13].

Amid this backdrop, financial institutions are responding by offering debt relief measures like interest and penalty fee reductions. Wu Qing managed to secure a five-year repayment plan at reduced interest, exemplifying how banks are distinguishing between those capable of repayment and those not due to external factors. While these efforts help prevent loans from becoming non-performing, they are not widely publicized to prevent moral hazard concerns [para. 14][para. 15]. The landscape has also fostered a market for debt intermediaries who exploit information gaps and sometimes engage in fraudulent activities, further complicating personal debt resolution efforts [para. 16][para. 17].

The rise of debt intermediaries emphasizes the critical need for regulated debt management agencies, as seen in the U.S. and the U.K., to navigate debt relief efficiently. Some commercial banks in China are beginning to integrate debt restructuring into their operations. Yet, challenges remain due to the lack of a unified regulatory framework for personal debt relief [para. 18][para. 19]. State policy support could facilitate better management of personal debt, especially as China continues to adapt its economic support measures for both small businesses and individual debtors [para. 20][para. 21].

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Who’s Who
China Construction Bank
By mid-2024, China Construction Bank's personal loan non-performing loan (NPL) rate increased to 0.84%, up from 0.66% at the end of 2023. Notably, personal business loans surged from 0.95% to 1.57%, and credit card loans rose from 1.66% to 1.86%. These rising rates reflect the broader personal debt challenges in China as economic conditions slow down.
Industrial and Commercial Bank of China
The Industrial and Commercial Bank of China has reported rising non-performing loan (NPL) rates amid the personal debt crisis in China. Similar to other state-owned banks, they have experienced significant increases in personal business loans and credit card loans, indicating financial stress among borrowers due to the economic environment and the pandemic's impact.
Bank of China
According to the article, the Bank of China experienced a significant rise in non-performing loan (NPL) rates by mid-2024. This trend was similar to other state-owned banks, indicating growing financial difficulties faced by borrowers, particularly in personal business loans and credit card loans, due to China's slowed economic recovery.
Agricultural Bank of China
The Agricultural Bank of China is one of the state-owned banks experiencing a rise in non-performing loan (NPL) rates for personal loans amid China's slowing economy. This increase highlights the broader trend affecting banking institutions in China as personal debt defaults continue to rise, largely due to the pandemic's impact and other economic challenges facing small business owners and individuals.
Bohai Bank
Bohai Bank experienced a significant increase in its non-performing loan (NPL) ratio for personal loans, rising to 3.30% by mid-2024, marking a 1.05 percentage point increase from the end of 2023. This reflects broader trends in rising personal loan defaults amid China's slowing economy.
Wells Fargo
Xiao Bing, senior vice president of Wells Fargo’s Small Loan Department, explains that in the U.S., banks like Wells Fargo initiate collection efforts for overdue consumer loans such as credit card debt within 90 to 120 days. If those efforts fail, they often sell the debt to collection agencies. One strategy employed by U.S. banks is to reduce the outstanding principal to provide struggling borrowers with more manageable repayment plans.
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What Happened When
Late 2019:
Wu Qing borrowed 300,000 yuan in personal business loans to expand production as his business took off
Since 2021:
Banks actively engaged in debt relief negotiations, offering flexible strategies
After Pandemic Struck:
Wu Qing took out an additional 500,000 yuan through consumer loans, credit card advances, and online lending to keep his factory running
Mid-2023:
Li Gang's salary was halved due to his employer's business downturn, and his investment — funded by borrowed money — was on the brink of collapse
Since 2023:
Regulators issued warnings about the risks of debt intermediaries promoting personal debt restructuring due to some engaging in gray-area or illegal practices
End of 2023:
The personal loan NPL rate at China Construction Bank was 0.66%
End of 2023:
Bohai Bank's NPL ratio for personal loans was 2.25%
2024:
Ningxia police exposed a criminal case defrauding debtors under the guise of offering debt resolution
By Mid-2024:
Personal loan NPL rate at China Construction Bank rose to 0.84%
By Mid-2024:
Bohai Bank's NPL ratio for personal loans rose to 3.30%
AI generated, for reference only
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