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In Depth: AI Agents Ignite Global Battle for the Future of Payments

Published: Mar. 20, 2026  5:26 p.m.  GMT+8
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From Alibaba to Google, companies are racing to control AI-driven payments — a shift that could redefine commerce and upend financial gatekeepers.
From Alibaba to Google, companies are racing to control AI-driven payments — a shift that could redefine commerce and upend financial gatekeepers.

With a single voice command, Alibaba Group Holding Ltd. Vice President Wu Jia ordered 40 cups of milk tea at a press conference in Hangzhou in January. Within seconds, the company’s AI app, Qwen, placed and paid for the order. Thirty minutes later, a delivery rider arrived — the entire transaction completed inside a single chat window.

Days earlier in the U.S., a Google executive used Gemini to plan a child’s birthday party. The AI generated a shopping list and purchased the items without leaving the chat.

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  • Tech giants like Alibaba, Google, and OpenAI are competing to control AI-driven payments, where agents shop and pay for users within chat interfaces.
  • Global efforts are developing technical standards for agent-to-agent (A2A) transactions, but fully autonomous AI payments remain rare—humans still authenticate final payments.
  • Regulatory focus is shifting to agent identity and intent, amid rising risks of fraud and errors, as A2A commerce grows but human oversight remains critical.
AI generated, for reference only
Explore the story in 3 minutes

1. The article opens with examples highlighting rapid advancements in AI-driven commerce: Alibaba’s Vice President Wu Jia used the Qwen AI app to order and pay for milk tea with a voice command, and a Google executive in the U.S. used Gemini for birthday party planning and in-app purchases. These staged demonstrations underscore a shift toward AI agents handling real-time transactions entirely within chat interfaces, setting the stage for a new era where commerce and payments are increasingly agent-mediated. [para. 1][para. 2][para. 3]

2. This development signals a budding transformation in digital commerce, as the mechanism shifts from human-initiated payments to agent-to-agent (A2A) transactions. Globally, both technology and financial firms are racing to seize control over these AI gateways that could soon dominate global commerce. Events such as the U.S. Federal Reserve’s 2025 Payments Innovation Conference focusing on AI, Mastercard’s Agent Pay rollout, and innovations by Turkey’s Garanti BBVA exemplify this momentum. [para. 4][para. 5]

3. Consumer adoption is also surging. A 2025 Visa survey found that 74% of Asia-Pacific consumers already use AI for shopping decisions—a figure that rises to 86% in China and is predicted to reach 94%. As AIs become decision-makers, companies face urgent challenges: defining A2A rules and addressing related dilemmas in security, fraud, and regulation, while the structure of global commerce itself is reshaped. [para. 6][para. 7]

4. The current race mirrors the past contest to standardize QR code payments, but the new battleground is building protocols for AI agents to negotiate and execute payments. Tech giants like Google, Alibaba, and OpenAI are positioning their AI systems as the principal gateways to commerce. The advantage gained here means access to user traffic, commercial data, and revenues. [para. 8][para. 9]

5. Alibaba exemplifies aggressive adaptation, integrating its Taobao and Alipay platforms into the Qwen AI, thus creating a comprehensive AI-powered transactional hub. Its “AI Pay” feature achieved over 100 million users and processed 200 million transactions during the 2026 Chinese New Year. Competitors including JD.com, China UnionPay, as well as global names like OpenAI, Stripe, Mastercard, and Visa, are developing similar offerings. Industry experts note that having no AI capabilities in payments will render companies obsolete, as payment initiation will soon shift to AI orchestrators. [para. 10][para. 11][para. 12][para. 13][para. 14]

6. To enable seamless, cross-platform AI commerce, the industry is engaging in a standards war reminiscent of the QR code era. Google leads a consortium developing universal protocols for commerce and agent communication, supported by more than 100 partners including MasterCard and PayPal. OpenAI and Stripe are advancing a secure, token-based protocol for ChatGPT, while Ant Group’s Agentic Commerce Trust Protocol powers Alipay’s AI Pay. The fundamental challenge remains building trust, verifying identity, and ensuring compliance as non-human agents take center stage. [para. 17][para. 18][para. 19][para. 20][para. 21][para. 22]

7. Despite hype, truly autonomous AI payments are still emerging. Most current systems are agent-assisted rather than full A2A operations. For instance, Alipay’s AI Pay requires user confirmation, and Qwen’s system primarily integrates existing infrastructure with AI at the interface. The broader financial ecosystem is still designed for humans, so the prevailing model is “agent-to-human” interaction, not full agent autonomy. Full A2A transactions are described as an “unexplored wilderness” by experts. [para. 23][para. 24][para. 25][para. 26][para. 27][para. 28]

8. Risks associated with AI payments are surfacing. In one incident, an OpenAI engineer’s trading agent mistakenly transferred $450,000 in crypto to a scammer after losing session memory. Such vulnerabilities, including hallucinations, fraud, and security breaches, are escalating as AI grows more autonomous. Experts warn of scalable fraud via deepfakes and synthetic digital personalities. A regulatory paradigm shift is suggested: “Know Your Agent” might replace “Know Your Customer,” and blockchain could provide traceability. Until new frameworks mature, human authentication and compliance are essential safety mechanisms, and establishing clear liability will be critical before full AI-driven payments become mainstream. [para. 29][para. 30][para. 31][para. 32][para. 33][para. 34]

AI generated, for reference only
Who’s Who
Alibaba Group Holding Ltd.
Alibaba Group Holding Ltd. is aggressively integrating its commerce and payment services into its AI app, Qwen. Their "AI Pay" feature, an affiliate of Alipay, processed over 200 million transactions during the 2026 Chinese New Year holiday, surpassing 100 million users. The company is actively positioning its AI agents as new gatekeepers in digital commerce.
Google
Google is actively involved in the burgeoning field of AI-driven commerce. An executive demonstrated its Gemini AI to plan a child's birthday, generating a shopping list and purchasing items within the chat. Google is leading a consortium-based effort, introducing three protocols for end-to-end shopping, secure authorization, and inter-agent communication, and has partnered with over 100 entities.
Mastercard Inc.
Mastercard Inc. is actively engaged in the evolving landscape of AI-driven payments. They plan to launch their "Agent Pay" service in Latin America and the Caribbean next year. Furthermore, Mastercard has partnered with Turkey’s Garanti BBVA to introduce an AI shopping assistant. They are also collaborating with Google on an open, consortium-based effort to establish shared technical standards for AI-driven commerce, including the Agent Payments Protocol for secure authorization.
Visa Inc.
Visa Inc. (维萨公司) is actively involved in the evolving landscape of AI-driven commerce. A 2025 survey by Visa found that 74% of Asia-Pacific consumers already use AI for shopping decisions, a figure even higher in China. Globally, Visa is rolling out its own AI-enabled payment rails.
JD.com Inc.
JD.com Inc. launched a similar service to Alibaba's AI-powered shopping and payment integration. This places them among competitors pushing into the AI agent space for commerce and payments. The article highlights the global race among tech and financial firms to control these emerging AI agents that will facilitate future transactions.
China UnionPay
China UnionPay is actively engaging in the evolving landscape of AI-driven payments. While Alibaba integrates its Taobao and Alipay into its Qwen AI app, and JD.com launches similar services, China UnionPay is focusing its efforts on developing in-car payment solutions. This indicates their strategic push to establish a presence in the emerging agent-to-agent transaction space within the Chinese market.
OpenAI
OpenAI is developing its own Agentic Commerce Protocol in partnership with Stripe. This protocol is designed to secure transactions within ChatGPT using encrypted, single-use tokens. An OpenAI engineer's AI trading agent recently suffered a security breach, autonomously sending $450,000 worth of crypto to a stranger due to a misinterpretation and memory loss, highlighting the risks of autonomous systems.
Stripe
OpenAI is collaborating with Stripe to embed a checkout function directly into ChatGPT. They are also jointly developing their own "Agentic Commerce Protocol," which utilizes encrypted, single-use tokens to secure transactions within ChatGPT.
PayPal Holdings Inc.
PayPal Holdings Inc. is actively engaged in the development of agent-to-agent (A2A) commerce protocols. The company has partnered with Google and over 100 other organizations to support Google's open, consortium-based efforts for establishing universal commerce, agent payments, and inter-agent communication protocols. This involvement positions PayPal as a key player in shaping the future of AI-driven payments and digital commerce.
Ant International
Ant International is listed as a partner with Google in its open, consortium-based effort to establish shared technical standards for AI-driven commerce. Additionally, Ant Group Co. Ltd. (an Alibaba affiliate) developed the Agentic Commerce Trust Protocol to support Alipay's AI Pay feature.
Walmart Inc.
Walmart Inc. is collaborating with Google on an initiative to establish common technical standards for AI-driven commerce. This effort aims to create a shared language for identity, authorization, and settlement, facilitating seamless agent-to-agent transactions across various platforms.
Ant Group Co. Ltd.
Ant Group Co. Ltd., an affiliate of Alibaba, has developed the Agentic Commerce Trust Protocol to support Alipay's AI Pay. This system safeguards transactions by ensuring every AI action is traceable and verifiable, addressing potential concerns about AI agents acting beyond user intent. Alipay's AI Pay garnered over 100 million users and processed more than 200 million transactions during the 2026 Chinese New Year holiday.
Ant.Fun
Ant.Fun is a cryptocurrency trading platform. Its founder, Shaun, described fully autonomous AI payments, where one AI agent independently transacts with another, as a "completely unexplored wilderness." This platform is mentioned in the context of the evolving landscape of AI-driven commerce and payments.
AI generated, for reference only
What Happened When
2025:
A Visa Inc. survey found 74% of Asia-Pacific consumers already use AI for shopping decisions, with the figure in China at 86%.
September 13, 2025:
Alipay’s AI Pay debuted at the INCLUSION Conference in Shanghai.
October 2025:
The U.S. Federal Reserve devoted its Payments Innovation Conference to the role of AI in payments.
Days before January 2026:
A Google executive in the U.S. used Gemini to plan a child’s birthday party and purchase items with AI, showing similar advancements in agent-driven transactions.
January 2026:
Alibaba Group Vice President Wu Jia ordered 40 cups of milk tea using the Qwen AI app at a press conference in Hangzhou, demonstrating agent-driven transactions.
During the 2026 Chinese New Year holiday:
Alipay’s 'AI Pay' feature surpassed 100 million users and processed more than 200 million transactions.
February 2026:
An autonomous AI trading agent created by an OpenAI engineer sent over $450,000 worth of crypto tokens to a stranger on X due to a misinterpreted post and loss of agent memory.
March 9, 2026:
Turkey’s Garanti BBVA introduced an AI shopping assistant built with Mastercard, allowing users to search, compare, and pay within a single interface.
AI generated, for reference only
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