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McKinsey’s China Chief Explains Why Some Businesses Haven’t Reaped the Benefits of AI

Published: Apr. 14, 2026  5:36 p.m.  GMT+8
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Joe Ngai. Photo: McKinsey
Joe Ngai. Photo: McKinsey

Although roughly 90% of companies worldwide are experimenting with artificial intelligence, only about 40% are getting a financial return, said McKinsey & Co’s China chief.

Joe Ngai, chairman of McKinsey’s offices in Greater China, told Caixin in a recent interview that for most of those businesses profiting from the technology, AI contributes less than 5% to earnings before interest and taxes. He noted that while Chinese enterprises are most active in adopting AI, they face a major bottleneck in shifting from merely using the tool to creating tangible business value with it.

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Explore the story in 30 seconds
  • 90% of companies worldwide experiment with AI, but only 40% see financial returns, with <5% EBIT contribution for most; <10% achieve organization-wide deployment per Nov 2025 McKinsey survey.
  • Firms face "pilot trap" from fragmented trials; top-down leadership and focus on key operations needed; startups advantaged by embedding AI early.
  • AI could automate 57% of US workplace hours, shifted 12M jobs by 2023, unlock $2.9T value by 2030; future emphasizes human-AI collaboration skills.
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McKinsey & Company
McKinsey & Company reports that ~90% of global firms experiment with AI, but only 40% see financial returns (<5% EBIT for most). China chief Joe Ngai highlights adoption bottlenecks. A Nov 2025 survey shows <10% achieve organization-wide deployment. A report estimates AI could automate 57% of US workplace hours, unlocking $2.9T value by 2030. (58 words)
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