CX DAILY

CX Daily: China’s AI Battle Moves From Chatbots to Agents

Published: Oct. 13, 2026 9:00 a.m. GMT+8

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Upload a set of spreadsheets to Tencent’s WorkBuddy and an agent can analyze the data and build an interactive dashboard. Ask ByteDance’s Doubao Work to go through product comments, and it can identify what buyers like, recommend products to promote, and prepare advertising images and copy in several languages.

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