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Didi to Use AI to Protect Against Covid-19 in Latin America

By Ding Yi / May 21, 2020 05:58 PM / World

Photo: VCG

Photo: VCG

Didi Chuxing will expand its in-app “Health Guard” program to its Latin American markets, using artificial intelligence (AI) to verify whether its drivers are wearing face masks in an effort to curb the spread of the coronavirus pandemic.

Starting May 22, Didi will require its ride-hailing drivers in Latin America to take a selfie wearing a mask for their AI-driven verification system, according to a company statement released on Wednesday. Passengers will also be required to wear masks when taking Didi’s rides.

Didi will also ask drivers to report their body temperature and upload photos of their daily vehicle disinfection work to its app from June. Those failing to meet the safety requirements could possibly lose their license to provide Didi’s ride-hailing services, the statement said.

Both passengers and drivers can cancel trips if they feel unsafe about the hygiene conditions, Didi said.

The “Health Guard” program was first introduced in China in January, when the coronavirus pandemic started spreading rapidly across the country. Since then, Didi has taken a series of measures to safeguard its drivers and customers in China against the disease, including installing protective plastic sheets in its cars to separate drivers from passengers.

Earlier this month, Didi president Liu Qing revealed in an interview with CNBC that her company’s ride order volume in China reached 60% to 70% of pre-coronavirus levels and was five times higher than its February low.

Contact reporter Ding Yi (yiding@caixin.com)

Related: Didi Boss Says Core Business Is Profitable As Pandemic Eases Across China


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