In Depth: Blunting the Insecurity in China’s Gig Economy
Listen to the full version

China’s labor market is undergoing one of its biggest transformations in decades. As the gig economy expands, traditional job categories blur and workers move more freely between roles. Delivery couriers, ride-hailing drivers, short-term contractors, part-time clerks, outsourced staff — all now form a sprawling workforce with multiple identities and uncertain protections.

Unlock exclusive discounts with a Caixin group subscription — ideal for teams and organizations.
Subscribe to both Caixin Global and The Wall Street Journal — for the price of one.
- DIGEST HUB
- China’s gig economy workforce has surged to tens of millions, with 84 million in new employment categories as of 2023, but most lack stable social insurance protections.
- Legal ambiguity persists: platform workers rarely meet criteria for formal labor relationships, limiting entitlements and complicating enforcement of social insurance obligations.
- Pilot social insurance schemes for gig workers have insured 12 million people by mid-2025, with national expansion planned for 2026 and platform-led insurance experiments underway.
China’s labor market is experiencing a fundamental transformation driven by a rapidly expanding gig economy that’s challenging traditional job categories and worker protections. The modern workforce encompasses delivery couriers, ride-hailing drivers, short-term contractors, part-time clerks, and a range of outsourced staff, all of whom often juggle multiple identities and face uncertain legal and social security protections [para. 1]. Analysts describe gig workers as a "massive labor reservoir," numbering tens of millions. These workers don’t neatly fit into existing employee categories; their jobs are shaped by fluctuating consumer demand, making social security eligibility difficult to determine [para. 2].
The legal ambiguity extends beyond platform-based work. Livestream hosts, online content creators, freelance cleaners, programmers, and designers face volatile incomes without stable safety nets. Most platforms do not pay social insurance for these workers, instead suggesting voluntary contributions, which many cannot afford [para. 3].
According to Xu Ke, director of the Digital Economy and Law Innovation Center, China’s problem isn’t so much the legal framework as the difficulty in its application. Xu proposes a portable, flexible social security system akin to a "USB-style" plan that workers could carry from job to job [para. 4][para. 5].
A crucial legal factor is whether a worker is defined as having a "labor relationship" with their employer. If a worker performs a company’s essential tasks, abides by its rules, and is supervised, courts generally establish a labor relationship, requiring social insurance coverage. However, many gig workers, such as delivery riders, operate under "service contracts," keeping them outside labor protections [para. 6][para. 7][para. 8]. Misclassification is addressed in law, and courts may reclassify workers as employees if companies exert significant control despite using service contracts, compelling them to pay missed benefits [para. 9].
Additionally, judicial guidelines now address "fronting" arrangements, making larger sponsoring companies liable for wages and workplace injuries when smaller entities or individuals use their licenses, easing legal recourse for affected workers [para. 10].
Gig workers represent a sizable proportion of China’s workforce. A 2023 survey counted 402 million workers, with 84 million in new employment forms [para. 11]. By late 2024, there were 7.48 million licensed ride-hailing drivers and 7.45 million active Meituan delivery riders, with daily instant delivery orders hitting 250 million, driven by JD.com’s entry and fierce competition [para. 12].
The Supreme Court’s latest interpretation invalidates agreements waiving mandatory social insurance payments and requires compensation for violations, effective September 2025, but mostly impacts stable employees rather than gig workers [para. 13][para. 14][para. 15]. Gig workers’ relationships with platforms often do not meet labor law’s strict criteria, leaving their insurance and protections in a gray area. High turnover rates further complicate matters; a study found half of delivery riders leave within a year and over 60% work multiple jobs, making regular insurance payments impractical [para. 16][para. 17].
Policy responses began in 2021 with recognition of gig workers’ status and a "three-category" labor framework. Social insurance pilot programs began in 2022, initially covering workplace injury and enrolling over 12 million workers by 2025 [para. 18][para. 19][para. 20][para. 21]. The State Council aims for broader, nationwide gig worker protections by 2026 [para. 22]. Platform companies like Ele.me, Meituan, and JD.com are also piloting insurance and pension programs, with JD.com notably offering full social benefits for all full-time riders [para. 23][para. 24][para. 25][para. 26].
Despite these experiments, China’s gig workers remain between old legal definitions and new economic realities. Balancing flexibility with protection is one of the country’s most urgent labor challenges as its economy continues to evolve rapidly [para. 27].
- Kinding Law Firm (Shenzhen)
- Sun Li, from Kinding Law Firm (Shenzhen), noted that if a company enters into a service contract but treats workers as employees by directing their work and enforcing rules, courts may reclassify the arrangement as a labor relationship. This reclassification could compel the company to pay back social insurance.
- Beijing Huayi Law Firm
- Qin Yong from Beijing Huayi Law Firm states that day laborers hired for temporary tasks, paid by the day, often sign "service contracts" that fall outside labor law, leaving them unprotected. He notes that delivery riders and drivers, who decide their work schedules, typically fall into this looser category where platforms act as transaction facilitators.
- Meituan
- Meituan, a major delivery platform in China, reported 7.45 million active riders in 2024. Following Ele.me's pilot schemes, Meituan initiated pension contribution pilots in 2024, offering subsidies to riders meeting minimum income thresholds, and by July 2025, announced nationwide pension subsidies. For part-time riders, Meituan provides accident and health insurance.
- Ele.me
- Ele.me is a delivery platform that reported over 4 million active riders in 2024. It has been piloting insurance schemes in several cities since 2023 to address the social security needs of its gig workers. This approach is similar to Meituan's in providing accident and health insurance for part-time riders.
- JD.com
- JD.com is entering the food delivery market in 2025 and is recruiting riders. Since March 2025, JD.com has been paying full social insurance (five categories plus housing fund) for all its full-time riders, covering the costs for new recruits. By mid-2025, it reported having 150,000 full-time riders. For part-time riders, JD.com provides accident and health insurance.
- 2021:
- The government issued a landmark directive recognizing gig workers’ legal status and called for gradual improvements in protection, introducing a 'three-category' framework.
- 2022:
- Beijing, Shanghai, Guangdong, and four other provinces launched pilot workplace injury insurance schemes for riders, drivers, and couriers.
- 2023:
- A national labor survey counted 402 million workers in China, with 84 million in new employment categories. Since this year, Ele.me has piloted insurance schemes in several cities.
- 2024:
- The Ministry of Transport reported 7.48 million licensed ride-hailing drivers and 3.2 million registered vehicles by late 2024. Meituan reported 7.45 million active riders and Ele.me over 4 million. Meituan followed Ele.me with pension contribution pilots.
- 2024:
- The State Council’s employment strategy emphasized building comprehensive protections for flexible, migrant, and gig workers.
- By mid-2025:
- More than 12 million gig workers were insured through workplace injury insurance pilot programs.
- By mid-2025:
- JD.com reported 150,000 full-time riders on payroll, all covered by full social insurance.
- March 2025:
- JD.com began paying full social insurance for all full-time riders in its new delivery arm.
- April 2025:
- The workplace injury insurance scheme expanded to 17 provinces and more platforms.
- By July 2025:
- Meituan announced nationwide pension subsidies.
- Sept. 1, 2025:
- The Supreme Court’s new labor law interpretation, Interpretation II on Labor Dispute Cases, takes effect, declaring agreements to forgo mandatory social insurance payments invalid and requiring compensation for violations.
- PODCAST
- MOST POPULAR