CX Daily: Byzantine Billing Holds Back Hospitals’ Private Insurance Push
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Family members of patients queue to buy temporary commercial insurance for surgical accidents at Fuwai Hospital, Chinese Academy of Medical Sciences, on Oct. 22, 2025. Photo: Xinda Zhou/Caixin
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In Depth: Byzantine Billing System Holds Back Chinese Hospitals’ Embrace of Private Insurance
In late October, the air in Beijing had already turned crisp, but inside Peking Union Medical College Hospital’s international department, the atmosphere was bustling. According to patients at the hospital, there was a sense that the demographic covered by high-end commercial health insurance has expanded in recent years.
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